Policies | Saplings Nature Scho

Saplings Outdoor Program Policies

Refund policies

Rationale:

Saplings Nature School has fixed expenses during the year and needs to be able to count on a fixed income. It also wishes to minimize the loss to a family resulting from an early departure from the school.

Policy:

Registration fees are not refundable.
Withdrawals from the school received on or before June 1st will receive a refund of 100% of full tuition minus the non refundable administration fee.

A family's financial obligation to the school is for the full annual tuition as stated in the Tuition and Enrolment Agreement. In the event of withdrawal from the school (voluntary or requested), only a portion of the tuition fees will be refunded as follows:

The school, at its discretion, may consider an increased refund (not to exceed 80% of annual tuition net of financial aid) for students who have withdrawn for medical reasons. Please note that amounts owing in excess of the tuition refund will be due and payable within 30 days of the date of withdrawal.

If the SAP Association ("the Board") chooses to withdraw a child for any reason, reimbursement will be made on a prorated basis, calculated on the next whole month after the withdrawal decision is made (e.g. if a student is asked to withdraw on April 21, reimbursement will be made for 2 months (May and June) of a 10 month school year, or 20% of tuition, regardless of payment method)

If Saplings Nature School closes, prorated refunds will be given for the remaining portion of the school year.

The Inspector of Independent Schools expects schools with interim Group 1, 2, or 3 certification to have access to enough cash-on-hand to provide fee refunds in the event that the school fails to open or fails to receive certification after an initial external evaluation inspection or otherwise closes during its first year of operation.

Late fees

A late fee of $10.00 for every 15 min (or any portion thereof) per child will apply if a child remains in care after the end of session unless prior arrangements have been made. This late fee is due and payable upon pickup.

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Air Quality Policy

Saplings is committed to ensuring a safe environment for your children above all else. In the event of an air quality advisory, Saplings uses the Government of Canada’s Observed Air Quality Index and Air Quality Guidelines as its two primary resources for making informed decisions around any changes, rescheduling or reduction of its programs. As conditions change, the staff will always make decisions in the best interest of the children, parents, and staff, and whenever possible, commit to running the program as scheduled.

Air Quality Rating: 10+ (High)

Programs without access to an indoor space will be cancelled and rescheduled

Air Quality Rating: 7-10+ (High)

Sessions may be rescheduled to a future date, or when possible, moved indoors. Additional time may be added to any remaining days of the camp to make up any missed sessions.
If a program has already begun, we will continue as scheduled. Children will be given longer rest and water breaks throughout the day, and those with pre-existing health conditions (as indicated under the section “Comments/Medical concerns” on their registration form) will be monitored closely. If we find the air quality decreasing we will call home.
Children may choose not to participate in program or withdraw voluntarily.

Air Quality Rating: 4-6 (Moderate to Low)

Programs will run normally.
Children with pre-existing health conditions or those with health concerns will be given additional rest or water breaks as required.
Activities may be adjusted for younger children & those with pre-existing health conditions.

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Notification Procedures

Before a program:

Check your email. In the event of a change due to air quality, the email address on file will be emailed at least 1-hour prior to the start of a program with any changes.
If a session needs to be rescheduled, participants will be notified by email of the new date and/or time as soon as it has been finalized. Every effort will be made to rescheduled the session

During the program:

Should the air quality deteriorate after the program has begun, programs will run as scheduled with reduced activities. Parents will be notified by email if activities are changed.

Refunds:

Every effort will be made to first reschedule any sessions that are affected by an air quality advisory.
Sessions that have been successfully rescheduled, or fulfilled by adding additional time to a camp, will be non-refundable.
Parents with concerns may withdraw their children at any point, however, any programming missed as a result of voluntarily withdrawal is non-refundable.
Refunds/Credits will be issued on a per-session basis only under circumstances where Saplings has formally cancelled sessions and those sessions cannot be reasonably rescheduled.